Regulatory information bandeau

Regulatory information

Complaint handling policy

Equitis Gestion has established and maintains an operational procedure for the rapid and efficient processing of complaints sent by its clients. Any complaints can be sent to Equitis Gestion, 92 avenue de Wagram, 75017 Paris, France. The management company will acknowledge receipt of the complaint within a maximum period of ten working days from receipt of the complaint, unless the response itself is provided to the client within this period. Unless duly justified special circumstances arise, it will provide the customer with an answer within two months of receipt of the complaint. In the event of persistent disagreement, the client may contact a mediator, including the AMF mediator. The contact details of the AMF mediator are as follows: Autorité des marchés financiers, AMF Mediator, 17 place de la Bourse 75082 Paris cedex 02. The mediation request form with the AMF as well as the charter of the mediation are available on the website http://www.amf-france.org.

Others Internal policies

In accordance with the regulations, Equitis Gestion has the following documents:

  • – Policy for the prevention and management of conflicts of interest
  • – Shareholder engagement policy
  • – Policy of best selection of financial intermediaries

Equitis Gestion will communicate these documents on simple request made :

  • – By mail to the following address: Equitis Gestion, 92 avenue de Wagram, 75017 Paris, France or to the following email address: contact@equitis.fr